If your Mac is connected to the Internet but suddenly starts asking for your password, you should generally try again later, and if necessary work with your email provider to resolve. If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail.
Why is Mail asking for your password?
- Setting up Microsoft Outlook 2016 Follow this guide to set up your email account with IMAP in Outlook 2016. Type in your password, it is the password that you also use to log in to Webmail. Setting up email in Gmail on Android; Setting up Windows 10 Mail; Setting up mail on iPhone (iOS 10).
- Update your email settings in Outlook for Mac. Select Tools Accounts. Select the email account you want to change. Update your account description, personal information, username and password, or other settings, depending on the type of account you're editing. When finished with your updates, select OK.
- 2018-11-10 My wife and I use Outlook 365 to access our individual Gmail emails - but we also use browsers and other devices to access these emails. We have recently changed the password on one of these Gmail accounts (via another device) so Outlook 365 correctly reports that it is unable to access the emails associated with this account.
- I have set up a gmail account in Outlook on my Laptop. I was getting my emails until yesterday. Today I keep getting a dialog box asking me to 'enter the user name & password for the following server 'pop.gmail.com. Even though I put in the correct password it refuses to complete the 'receiving' process, and tells me the password is incorrect.
Aug 09, 2012 You can keep your Gmail address and can get all your mail right in Outlook. Here are the five steps: Get an Outlook.com account. Forward your new mail from Gmail. Set up Outlook.com to be able to send email using your Gmail address. Connect your address book to Gmail. Import all your old mail.
Mail asks for your password when it can connect to your email provider, but can't connect to your email account because your email provider isn't accepting your email password.
Your email provider may reject your password for several reasons, including:
- You're not using your current email password. If you updated the password on another device, make sure that you're using the same password on your Mac.
- Your email provider needs you to update or reset your password for security reasons. For example, if you're using Google’s two-step verification, your Gmail account in Mail requires the appropriate app-specific password.
- Your email provider deactivated or suspended your account. Contact your email provider for help.
Check your password in Internet Accounts preferences
Depending on the type of email account you're using, you might be able to correct the password as follows:
- Quit Mail. If it doesn't quit, you can force it to quit.
- Choose Apple menu > System Preferences, then click Internet Accounts.
- Select your mail account in the sidebar.
- If you see a password field for your account, delete the password and type the correct password.
- Close System Preferences, then open Mail and try using your account again.
If Mail still asks for your password, the password is probably incorrect. Your email provider can help you verify your email settings and make sure that you're using the correct password.
Test using webmail
Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive email.
Because the password that you use with Mail is usually the same password that you use with webmail, try signing in to webmail with that password. If it doesn't work there either, your password is probably incorrect. Your email provider can help you verify your email settings and make sure that you're using the correct password for the Mail app.
Learn more
- If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail. The password that you use with iCloud Mail is your Apple ID password. Learn what to do if you forgot your Apple ID password or want to change your Apple ID password.
- If you forgot or want to change the email password for a different email service, contact the email provider or request a password reset from their website.
Check the Domains FAQ if you don't find what you're looking for.
Your initial email address in Office 365 includes .onmicrosoft.com, like tom@fourthcoffee.onmicrosoft.com. You can change it to a friendlier address like tom@fourthcoffee.com. You'll need your own domain name, like fourthcoffee.com first. If you already have one, great! If not, you can learn how to buy one from a domain registrar.
Your initial email address in Office 365 Germany includes .onmicrosoft.de, like tom@fourthcoffee.onmicrosoft.de. You can change it to a friendlier address like tom@fourthcoffee.de. You'll need your own domain name, like fourthcoffee.de first. If you already have one, great! If not, you can learn how to buy one from a domain registrar.
Your initial email address in Office 365 operated by 21Vianet includes partner.onmschina.cn, like tom@fourthcoffee.partner.onmschina.cn. You can change it to a friendlier address like tom@fourthcoffee.cn. You'll need your own domain name, like fourthcoffee.cn first. If you already have one, great! If not, you can learn how to buy one from a domain registrar.
When you change your domain's email to come to Office 365, by updating your domain's MX record during setup, ALL email sent to that domain will start coming to Office 365. Make sure you've added users and created mailboxes in Office 365 for everyone who has email on your domain BEFORE you change the MX record. Don't want to move email for everyone on your domain to Office 365? You can take steps to pilot Office 365 with just a few email addresses instead.
Change your email address to use your custom domain using the Microsoft 365 admin center
You must have a global admin account to perform these steps.
- Go to the admin center at https://admin.microsoft.com.
- Go to the admin center at https://portal.office.de/adminportal.
- Go to the admin center at https://portal.partner.microsoftonline.cn.
Go to the Setup > Domains page.
On the Domains page, select Add domain.
Follow the steps to confirm that you own your domain and to change your email address.
You'll be guided to get everything set up correctly with your domain in Office 365.
Note
If you are not using an Exchange license, you cannot use the domain to send or receive emails from the Office 365 tenant.